One my domain almost get taken down by
.us registry committee for spam that I didn’t do.
I registered the domain for Yandex’s email service, because they give us free email plan for the first,… I think 1K account(?). Of course I only use this email for hosting some of my bot’s persona. I send nothing from this account, I only receive email notifications from GitHub and GitLab regarding my lovely bot accounts.
But one day, I got email from GitLab, stating that one of my domain’s verification has failed. After trying to update things from my DNS and doesn’t work, I contacted my Registrar to check things.
The registrar come back with news:
Fun, isn’t it? You did nothing and yet suddenly a random organization blacklists your domain and your registry now hold your domain.
So, I contacted the Registry, confused for mistaking “Registrar” and “Registrant”, re-reads those term definition and email, yeeted Yandex from my whole system, contacted SURBL team, and then contact back to Namecheap, confirming that the blacklist has been lifted. Damn, the whole thing took me 3 days to resolve.
The moral story here is if your service have bad reputation, your domain might get suspended silently. I have no single idea how to not do this, besides check your domain regularly and monitor for your service’s spam policies.